StellaIQ works with Suffolk businesses between £1m and £20m turnover — from freight and logistics firms around Felixstowe to distributors, food producers and professional firms in Ipswich and Bury St Edmunds. We connect AI to the systems you already run so your team can ask your business a question and get the answer from your own data, and we take the retyping and chasing off their desks.
In the joins between systems.
A freight forwarder's booking sits in one system, the paperwork in an inbox and the invoice in the accounts. A distributor's stock is in one place, the supplier's delivery date in an email and the customer's credit limit somewhere else. Each system works; people do the passing between them, and the business's knowledge ends up in a few people's heads.
We are based in Norwich, so Ipswich, Bury St Edmunds and Lowestoft are all within about an hour, and Felixstowe a little further, for the part that has to happen in person: two days on site, watching how the work is actually done.
The kinds of Suffolk business where the answers are spread across several systems, and what changes when they are joined up.
Booking and delivery paperwork is read and filed against the right job, exceptions are flagged the same day, and anyone can ask what is still outstanding on a job.
Staff ask what is in stock, when the next delivery is due and whether a customer has credit, and get the answer from your own systems in seconds.
Orders arriving by email and PDF are entered without retyping, and the day's exceptions are summarised in something a person can read in two minutes.
Quotes, purchase orders and supplier invoices are matched, and the chaser for an overdue invoice is drafted for someone to check and send.
Job sheets photographed on a phone are read and entered into the CRM and diary, so the office never types them up.
Answers from your own files, each linked to its source document, and a shared inbox sorted and drafted before anyone opens it.
An AI brain on the systems you already run, and agents that take the repetitive work off your team.
The brain is one system connected to the software you already use, with an agent on every PC that anyone can ask in plain English. Is that part in stock? When is it due in? What did we quote them? Have they got credit? The answer comes back from your own data, with the record it came from, and when it cannot find something it says so rather than guessing.
Around it, the same agents reply to routine emails in draft, file incoming paperwork, enter photographed and emailed documents, and chase what is overdue — leaving anything that matters for a person to check. See how the AI brain works.
It starts with a conversation, then two days on site. We come to you — Ipswich, Bury St Edmunds, the coast or out in the county — and watch how the work is actually done. Within ten working days you get a written report: where your team's time goes, what the AI brain would connect to, and a first build scoped at a fixed price.
A first build runs fifteen days from kickoff to a working system, with your team trained in person rather than over a video call.
Fixed prices, stated plainly, before you commit to anything.
An operations audit costs £2,500 plus VAT. It belongs to you whether or not you build anything with us afterwards. A first build starts at £5,000 plus VAT, with your team trained and thirty days of support included, and a full engagement across several workstreams starts at £12,500 plus VAT. A discovery call costs nothing and is a conversation with the founder rather than a salesperson.
Yes, in two builds we can describe but not name. For a national industrial services company, manual document processing fell by roughly 80% in fifteen days (read the case study). For an installer taking seventy appointments a day, three to four hours of typing a day disappeared (see how). We do not publish client names, and we will not publish yours either.
Yes. StellaIQ is based in Norwich and works on site across Suffolk. Ipswich, Bury St Edmunds and Lowestoft are all within about an hour, and Felixstowe a little further.
Businesses between roughly £1m and £20m turnover whose answers are spread across several systems: freight and logistics firms around Felixstowe, distributors, food and drink producers, construction firms, installers and Ipswich's professional firms.
Yes, with the admin around each job: booking and delivery paperwork read and filed against the right job, exceptions flagged the same day, and a plain-English answer to what is still outstanding, from the systems you already use.
Yes. The audit is two days in your building, and the build is handed over and your team trained in person.
An operations audit costs £2,500 plus VAT. A first build starts at £5,000 plus VAT, and a full engagement across several workstreams at £12,500 plus VAT. A discovery call costs nothing.
Yes. We work on site across Norfolk, Essex and Cambridgeshire too, and remotely across the rest of the UK.
Forty-five minutes, no obligation, and an honest answer about which of your problems is worth automating and which is not.
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