AI & Automation · Norfolk

AI consultancy for Norwich and Norfolk businesses.

StellaIQ is an AI and automation consultancy based in Norwich, working with Norfolk businesses between £1m and £20m turnover. We connect AI to the systems you already run — your CRM, Xero or Sage, your stock control and your inbox — so your team can ask your business a question and get the answer from your own data, and we take the retyping and chasing off their desks.

Who we work with
Based in Norwich On site across Norfolk Operations audit from £2,500

What does a Norfolk business actually need from AI?

Usually not a strategy. Usually the answers joined up.

Most Norfolk businesses between £1m and £20m have grown faster than their systems: an accounts package, a stock or job system, a CRM that is half used, a shared inbox and a great deal of Excel. The answers your team needs are spread across all of them, and the joining up is done by people — retyping orders, ringing the yard, chasing paperwork.

Being in Norwich means the part that matters happens in person. The audit is two days in your building, watching how the work is actually done, and a site visit anywhere in the county — from King's Lynn to Great Yarmouth, Cromer to Thetford — is a short drive.

Who we work with in Norfolk

The kinds of Norfolk business where the answers are spread across several systems, and what changes when they are joined up.

Merchants and agricultural suppliers

Counter and yard staff ask whether something is in stock at which depot, when the next delivery is due and what the customer was quoted, and get the answer from the stock system, purchase orders and CRM in seconds.

Food and drink producers

Orders that arrive by email and PDF are read and entered without retyping, and anyone can ask what a customer ordered last season or which orders are still waiting to ship.

Installers and field teams

Job sheets and survey notes photographed on a phone are read and entered into the CRM and diary, so nobody in the office types them up again.

Manufacturers and engineering firms

Quotes, purchase orders and delivery paperwork are matched automatically, with only the mismatches left for a person to decide.

Logistics and haulage

Delivery paperwork and proof of delivery are filed against the right job, and exceptions are flagged the same day rather than found at month end.

Norwich professional firms

Law firms, brokers, accountants and recruiters get answers from their own files, each linked to the document it came from, and a shared inbox sorted before anyone opens it.

What do we build?

An AI brain on the systems you already run, and agents that take the repetitive work off your team.

The brain is one system connected to the software you already use, with an agent on every PC that anyone can ask in plain English. Is that part in stock? When is it due in? What did we quote them? Have they got credit? The answer comes back from your own data, with the record it came from, and when it cannot find something it says so rather than guessing.

Around it, the same agents reply to routine emails in draft, file incoming paperwork, enter photographed and emailed documents, and chase what is overdue — leaving anything that matters for a person to check. See how the AI brain works.

Custom AI agents, built in Norwich

We handle AI agent development from start to finish for businesses across Norwich and Norfolk. Each custom agent is built around one job your team does every day, connected to your own systems and running in your own cloud account. It does the routine part itself and asks a person whenever it is not sure.

How does it work in Norfolk?

It starts with a conversation, then two days on site. We come to you — in Norwich, out in the county or on the coast — and watch how the work is actually done rather than how it is described. Within ten working days you get a written report: where your team's time goes, what the AI brain would connect to, and a first build scoped at a fixed price.

A first build runs fifteen days from kickoff to a working system, with your team trained in person. Because we are local, we can be back on site when something needs a face rather than a video call.

What does it cost?

Fixed prices, stated plainly, before you commit to anything.

An operations audit costs £2,500 plus VAT. It belongs to you whether or not you build anything with us afterwards. A first build starts at £5,000 plus VAT, with your team trained and thirty days of support included, and a full engagement across several workstreams starts at £12,500 plus VAT. A discovery call costs nothing and is a conversation with the founder rather than a salesperson.

Has this actually worked anywhere?

Yes, in two builds we can describe but not name. For a national industrial services company, manual document processing fell by roughly 80% in fifteen days (read the case study). For an installer taking seventy appointments a day, three to four hours of typing a day disappeared (see how). We do not publish client names, and we will not publish yours either.

Questions Norfolk businesses ask

Are you actually based in Norfolk?

Yes. StellaIQ is based in Norwich and works on site with businesses across Norfolk, from King's Lynn to Great Yarmouth.

Which Norfolk businesses is this for?

Businesses between roughly £1m and £20m turnover whose answers are spread across several systems: merchants and agricultural suppliers, food producers, installers, manufacturers, logistics firms and Norwich's professional firms.

Do you come on site?

Yes. The audit is two days in your building, and the build is handed over and your team trained in person. Anywhere in Norfolk is a short drive from Norwich.

Do we have to change our systems?

Usually not. We build around your accounts package, stock or job system, CRM and Microsoft 365, using their APIs where they exist and their exports where they do not.

What does it cost?

An operations audit costs £2,500 plus VAT. A first build starts at £5,000 plus VAT, and a full engagement across several workstreams at £12,500 plus VAT. A discovery call costs nothing.

Do you also work outside Norfolk?

Yes. We work on site across Suffolk, Essex and Cambridgeshire too, and remotely across the rest of the UK.

Talk to us about your Norfolk business.

Forty-five minutes, no obligation, and an honest answer about which of your problems is worth automating and which is not.

contact@stellaiq.co.uk

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