AI that actually works for your business
Inbox triage for small businesses

Your inbox, sorted before you open it.

Every morning your email is already read, sorted and prioritised, with replies drafted in your own words and waiting for you to check. You still run the conversation. You just stop starting from three hundred unread.

300+emails a day handled
Under 60sto see what actually needs you
0sent without your approval

The problem is not the email. It is the sorting.

Most of what lands is routine. A handful matters urgently. The cost is not writing the replies, it is reading everything to work out which is which, and doing it again after lunch, and again the next morning.

Step one

It reads everything

Every message is read and sorted into your categories as it arrives. Quotes, orders, artwork, complaints, suppliers, whatever your business actually deals in.

Step two

It ranks what matters

Urgent surfaces first. A complaint or a job at risk does not sit forty emails down waiting to be found.

Step three

It drafts the reply

Written from how you have answered before, so it sounds like your business rather than a robot. Waiting in your drafts for you to change and send.

Step four

It briefs you

Log in and there is a short summary of the night, what came in, what needs you, what is already handled.

Nothing goes out without you.

Every reply is a draft until you say otherwise. You read it, change it, send it. Later, when you trust it, you can let the routine ones go automatically and keep approval on the rest. That is your decision and you can change it back any time. The point of this is to let you stay hands-on at volume, not to turn you into an automated company.

What it costs

Priced per business, not per user. Everyone in your team can use it.

PlanMonthly
EssentialOne shared inbox. Your categories, priority ranking, drafted replies, morning briefing. £149
BusinessMultiple inboxes and users, routing to the right person, automatic sending once you trust it, custom rules and reporting. £299
SetupConnecting your mail, learning your categories from your real inbox, tuning it on your first week of live email. One-off. £495

No contract. Monthly, cancel whenever. Hosted by us on your own private address, so there is no server for you to buy or maintain. Anything specific to your trade, such as automated quoting with your own volume pricing, is quoted separately.

How it starts

We connect to your mail

Microsoft 365 or Google. Read-only to begin with, so nothing can be sent while it learns.

It learns your business for a week

Your categories, your regulars, your tone of reply. Taken from your actual inbox rather than a questionnaire.

You go live with approval on everything

Drafts only. You read every one before it goes.

You loosen the reins when you want to

Once the routine replies are consistently right, let those send themselves and keep approval on the rest.

Built for businesses that answer on the second ring.

If being quick and human is why your customers use you, this is how you stay that way as the volume grows.

David Duckworth StellaIQ  ·  contact@stellaiq.co.uk